Effective Date: 1st April 2026
- Introduction
Al-Munādī Academy (“we,” “our,” “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
personal information when you use our website and services.
-
Information We Collect
-
Personal Information
- Name, email address, phone number
- Age, gender, country of residence
- Payment information (processed through secure third-party gateways)
- Educational background and learning preferences
-
Technical Information
- IP address, browser type, device information
- Cookies and usage data
- Class attendance and participation records
-
Student Work and Communications
- Assignments, assessments, and projects submitted
- Class recordings and chat communications
- Feedback and survey responses
-
How We Use Your Information
- To process enrollment and manage your student account
- To deliver course materials and conduct classes
- To provide customer support and respond to inquiries
- To send important updates, course announcements, and administrative information
- To improve our courses, website, and services
- To comply with legal obligations and prevent fraud
-
Data Storage and Security
- Your data is stored on secure servers with encryption and access controls.
- We retain personal information for as long as necessary to provide our services and as required by law.
- Class recordings are stored for 6 months after course completion, then securely deleted.
- We implement industry-standard security measures but cannot guarantee absolute security of data transmission over the internet.
-
Data Sharing and Disclosure
- We do not sell, trade, or rent your personal information to third parties.
-
We may share information with:
- Payment processors to complete transactions
- Teachers and teaching assistants for course delivery
- Legal authorities when required by law
- Student work may be shared anonymously for educational or promotional purposes with prior consent.
-
International Data Transfers
- As a global platform, your data may be transferred to and processed in countries outside your residence.
- We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
-
Cookies and Tracking Technologies
- We use cookies to improve website functionality and user experience.
- You can control cookie settings through your browser, but disabling cookies may limit some website features.
-
Student Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Object to or restrict processing of your data
- Withdraw consent for data processing at any time
- Request data portability where applicable
- Children’s Privacy
- Our services are intended for students aged 6 and above.
- For students under 12, we require parental consent for data collection and processing.
- Parents or guardians may contact us to review, modify, or delete their child’s information.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
-
Class Recordings Policy
- Classes are recorded for quality assurance and student review purposes.
- Recordings may be used for teacher training and course improvement.
- Recordings will not be publicly shared without explicit consent from all participants.
-
Data Retention
We retain different types of information for different periods:
- Enrollment information: 5 years after last activity
- Payment records: 7 years for accounting purposes
- Class recordings: 6 months after course completion
- Student work: 1 year after course completion
-
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
-
Complaints
If you have concerns about how we handle your data, you may lodge a complaint with the relevant data protection authority in your country.